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All AgileElectronics.ca Reviews |
 (Based on 2 reviews)
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Total of 2 reviews
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Usefulness
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Terrible Customer Service and Possible Pricing Scams
Feb 5, 2008,
by MayorDan
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Purchased a Cisco router on a Friday morning for the advertised price with next business day shipping. They even offered me a receipt. Instead of receiving my order on Monday, I received an email requesting $50 because there was a pricing error. Their website's price was changed within minutes. I also noticed that funds were taken from my Visa for the original price + shipping and tax. I requested that they honour their original price and complained about how it should be on a truck already heading to my door. They refused and informed me that to them, next day shipping means that after your order has been processed, they will give it to a postal service for delivery the next day and that it may take up to 5 business days to actually get to you. They then refunded my money. Now I haven't been monitoring their site, but in preparation for filing a BBB complaint I went back exactly 1 week later and they have dropped the price back down to about what it originally was. BEWARE!!
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Agile Order
Jan 17, 2008,
by baniel
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When processing the order, they would respond to e-mails same day. I have a problem with a defective drive, they haven't responded in 3 days now.
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